Support | BiDR BV

Who this support page is for

This page is the central support route for everyone who deals with BiDR BV: clients and their teams, users of a future BiDR app, website visitors, business partners, and app store reviewers who need to verify that BiDR BV is reachable.

How to reach us

Support questions: support@bidrbv.com
General questions and business contact: hello@bidrbv.com
Privacy and data requests: privacy@bidrbv.com, or use hello@bidrbv.com with the subject "Privacy request"

We aim to reply within two working days.

What to include in a support request

To help us respond quickly, please include:

your name and, if relevant, your organisation;
the app, product or website your question is about;
your device and operating system, if relevant;
a short description of the problem or question;
any error message you saw;
the date and time the problem happened.

We use this information only to handle your support request, as described in the privacy policy.

Support for apps

This page is the support URL for BiDR BV apps in the App Store and Google Play. When a concrete BiDR app moves towards release, it gets its own support page under /apps/[app-name]/support/ with app-specific instructions. Until then, all app support runs through support@bidrbv.com.

Data and account requests

Do you want access to, correction of, or deletion of your personal data, or do you want to withdraw consent? Email privacy@bidrbv.com. If a future BiDR app uses accounts, account deletion will be available through that app's own support page as well. The privacy policy describes your rights in full.

Who is behind this support page